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Park Place Technologies

Engaged employer

Good environment, good pay, motivating job - Technical Support Engineer Park Place Technologies Employee Review

5.0
28 May 2025
Recommend
CEO approval
Business outlook

Pros

1. Customers are nice 2. Managers do their best to develop our skills and keep a good environment 3. Morning shift, generally Monday - Friday, with fair rotation of 1 weekend per week 4. The company is improving and growing quickly 5. Managers listen to our feedback

Cons

1. When we are on chat channel, we have to handle 3 chats at the same time and it could be stressful 2. Ofter they offer fast service contracts to customer without being sure if there are field engineers or replacements available in that area 3. No local trainer or HR representative onsite

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Park Place Technologies Response
11mo
Hello, thank you for your feedback, it's important to us. We will share your feedback with the head of Technical Support for L1/L2. I am happy to hear your manager listens to your feedback. I encourage you to continue to share feedback like this with your manager on a regular basis so we can continuously improve.

Explore other reviews about Park Place Technologies

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture Motivating envrionment A lot of upside in career

Cons

Low starting salary Mostly compensated on commission

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

- Global reach of engineering network (sub-contractors) - Technology & Tools acquired through M&A provide high-value add

Cons

- C-suite & executive leadership lead with fear and intimidation to motivate results. - Legal team is responsible for a significant amount of PPT's lost opportunities. Starting with their approach to technical partnerships, the one sided master agreements which are perceived by the technical teams at our/their client's as arrogant, which is consistent with PPT's legal teams monopolistic approach to client engagements.

6
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