Smoke and mirrors - Major Account Executive - MMSE Paycor Employee Review

2.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

My Salary, My director, the resources for sales.

Cons

Only focused on bookings (submission of new business), operations for implementation isn’t paid enough to care if the business starts. Service is sub par, don’t know where they get the numbers they dish out, hold times etc. Knowledge articles and a diy model of saas. Project managers are sub par to industry standards, clear disconnect between sales and ops & implementation from a leadership perspective. Company policy isn’t worth the paper it’s written on as it’s viewed as a guideline not the method to operate the business practices of reps in the field. There is no accountability for rogue reps acting outside of policy, favoritism here.

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Paycor Response
3y
We appreciate your honest feedback and are glad to hear that you value your salary, director, and sales resources. However, we're concerned about the issues you've pointed out. We understand the importance of balance between new business bookings and quality implementation, and we take your comments on service quality and the gap between sales and operations seriously. Regarding company policy, it's crucial that it's respected and followed consistently across our team, and we're sorry to hear about your perception of favoritism and lack of accountability. We are dedicated to fostering an environment of fairness and transparency. We also acknowledge your advice to management. Leadership is crucial to us, and we believe in leaders who inspire, guide, and respect their teams. We understand your concerns about our objectives and the turnover rate and are committed to addressing these issues. Your feedback provides valuable insights that will help us make necessary improvements. Thank you for taking the time to share your experiences.

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5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Remote-first company, flexible hours, very realistic/understanding that human beings work here, not automatons.

Cons

I have none. Honestly. Happiest I've been as an employee in any job I've ever had.

1.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paycheck hits on time every two weeks.

Cons

I wanted to like working at Paycor. The product has potential and the pitch during the interview process sounded promising. But the reality of day-to-day life here is a far cry from what's advertised. Micromanagement is rampant. Leadership tracks every minute of your day — from login times to bathroom breaks — yet somehow trusts no one to make even the smallest decision independently. You're treated like a number, not a professional. There's zero autonomy, and any attempt to take initiative is quickly shut down. The leadership team is deeply out of touch. Many managers got their roles through tenure, not merit, and it shows. They struggle to answer basic questions about the industry, lean on buzzwords in meetings, and consistently make decisions that anyone with relevant experience would know to avoid. When things go wrong, blame rolls downhill fast. The culture is toxic and cliquey. If you're not in the right social circle, advancement is nearly impossible. Favoritism is blatant, feedback is rarely constructive, and the "open door policy" is a joke — speak up and you'll find yourself quietly pushed out. The work environment doesn't help either. High turnover means institutional knowledge constantly walks out the door. Morale is low, burnout is high, and HR seems more interested in protecting the company than the employees.

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