16 Nov 2017
Penn Mutual Response
8yThank you for your feedback. We welcome the opportunity to address some of your comments. First and foremost, Penn Mutual does not tolerate discrimination, period! Our associates take pride in having created a longstanding culture of inclusion, openness and integrity. We have a robust ethics program which reinforces our values and provides various mechanisms for reporting concerns.
Like all businesses, we consistently monitor the ongoing needs of our business and make personnel adjustments accordingly. At times we are expanding the number of associates for newly created positions. We have an internal job posting system which successfully helps to fill an average of 25% of our open positions a year with existing personnel. At other times it is necessary to reduce associates in certain areas. While it is never easy to eliminate positions held by associates who have made contributions to the organization, at times business conditions require us to do so. It is our practice to treat those impacted by position eliminations with dignity and provide financial assistance when transitioning out of the company.
Finally, over the past several decades, Penn Mutual has invested in technology tools and a data architecture that has gained us external recognition for our innovation. We remain committed to ongoing investments to gain efficiencies in our operations.