Work from home benefits overshadowed by increasing workload stress - Call Center Representative Penn State Health Employee Review

2.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Works from home and PTO

Cons

Consistently adding more and new work assignments with no additional compensation or training causing much stress among the staff. Pay does not reflect importance and difficulty of the position.

Explore other reviews about Penn State Health

5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Welcoming environment and excellent nurse residency program for new grads to help with transition

Cons

Occasionally experienced emotional grief when end of life patients passed away

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Penn State Health Response
4mo
Thank you for your years of service with Penn State Health and for the 5-star review. It’s great to hear the team felt welcoming. We’re especially proud of our Graduate Nurse Residency Program. It’s been a meaningful support system for so many nurses as they transition from nursing school into practice, and we’re glad it stood out to you.
3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Mission-focused Some patients and employees are nice Good benefits

Cons

Crowded and Busy. In the cancer institute the lines for check-in went out the door and it seems like everyone forgets their manners in that place. Very little pay for dealing with so many angry patients

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