such a shame it had to go i loved it - Collector Penncro Associates Employee Review

As a student, they work with your schedule. Work was either part time or full time, both with minimum number if hours. Pay was low but as a student, you didn't need that much, once a month, you where able to work unlimited overtime.

A little strict on you even if its your first time on the phone. Cold calling customers.. Collections is a hard sell but they expect you to collect no matter what.. They make you listen to your own calls every week.. Even if a customer tells you that they are broke and have nothing to eat.. Or even if they tell you that the spouse just past away, they still expect you to ask for payment.

The facility was clean and well maintained. Staff- both coworkers and supervisors- were pleasant and professional. One trainer in particular, Mr. Brady, was superb. The training materials were excellent and well organized. We learned a ton of material in a very short time.

The whole thing seemed very poorly organized. On the one hand there was constant talk about rules and consequences. The blinds on the exterior windows stay shut 99% of the time as if it were a CIA operation or a meth lab. A substantial amount of time was spent just sitting and waiting for something to begin. It's not surprising that over half of our group quit before the training process was complete. For a company that's been in business as long as they have, it's shocking how few names you see on their board for having completed one full year with the company.