Honest review.. good experience turned bad. - Customer Success People.ai Employee Review

1.0
6 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Certain individuals are truly great!.

Cons

-Culture of secrecy at all levels. -No transparent communication regarding comp plans. You will need to hire legal help to actually understand how the comp even works. Disappointed by the lack of accountability from the ELT. -Perception driven org. “What have you done for me lately?” - Read the real reviews on Blind!! - some leaders genuinely care while others are too busy feeding their ego. - if you decide to leave on your terms, you will be labeled as someone who had “performance issues”. - Certain sales leaders are simply toxic. Too much ego and very little to show for it. - Illegal practices like call recording without consent. - certain people are simply incompetent and will deliberately withhold information. - lack of career growth - buggy product which leads to CS justifying value at all times due to poor market fit. - always in firefighting mode which can get exhausting. - front line is burnt out!!

Explore other reviews about People.ai

5.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I have never been surrounded by so many brilliant and kind people. They make math look easy! Being on the cutting edge of technology can be so frightening, but they break it down and deliver it for their customers.

Cons

The rate of change is sometimes overwhelming - this is transformative 24x7.

3.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fun social events and team building

Cons

Change in leadership resulted in culture shift

See reviews by: Helpful|Rating|Date|All