14 Nov 2018
Anonymous employee
Perch Interactive Response
7yThank you for your feedback. Perch over the last year has certainly moved to larger deals and thus longer sales cycles. We went from closing small individual events and standalone flagship stores to 6- and 7- figure deals and it's been a process for the organization to adapt, but it has been successful. The average deal size has more than doubled every 6 months this year and is up 5x YoY. We will more than triple bookings year over year, proving that there is in fact quite a bit of demand for our products. You can see that from our case studies, customer list and numerous awards but most of all that over half of our revenue is coming from existing clients expanding based on good results. We understand that not everyone was a fit for the new, larger go-to-market strategy and enterprise focus. Sales team professionals are measured on their efforts and outcomes and yes, unfortunately some have not met quota. That turnover is always unfortunate but well within industry norms.
Revenue growth does drive reinvestment in the business and technology and we brought in a new VP of Sales this Summer to help realign and drive growth.