Some good, some bad - Specialist PerfectServe Employee Review

3.0
18 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Opportunities for overtime, company events to make work more fun. Extensive training so you learn your job inside and out. Opportunity to save the day for patients or doctors and nurses.

Cons

Too clique-ish. Poor morale. Training program is exhausting. Lots of gossip, and it felt like an episode of "As the World Turns" weekly.

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PerfectServe Response
8y
Thank you for your feedback. We are happy to hear that you mentioned company events as our People and Culture Committee is working hard to coordinate unique events and make working at PerfectServe exciting. We recognize that we have an extensive training program, however, we invest the necessary time and resources in new hires to make sure they are sufficiently prepared to provide the best service to our clients. We put a lot of effort in keeping PerfectServe a great place to work and we greatly appreciate all the feedback from current and former employees to make recommended improvements.

Explore other reviews about PerfectServe

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

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PerfectServe Response
6d
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Cons

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

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PerfectServe Response
1mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
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