Pros
I'm not sure if there really are any. You do work from home, but that means your work is always there and they want you working on it. You do set your own hours, but with the caseload that's assigned you will work all of the time.
Cons
This company was previously known as KeyPoint Government Solutions. Read the reviews under that name. Over worked, under paid. As an investigator you are responsible to gather information for someone else to make a determination if an individual is worthy of a clearance for the federal government. You get 6 weeks of training and then are thrown into the fire. Different case reviewers want different things and reports typed different ways. You get different reviewers all the time so cases are sent back to you on a regular basis to fix in addition to the new cases that are assigned to you on a daily basis. The workload expectations are crazy. You can't meet all of the requirements to obtain the "bonus" money that they dangle in front of you. Your family life is non-existent. My boss once asked if I was going to take my laptop with me on vacation so I could work on any reopened cases I might get. The pay is nowhere near what you would expect or should earn for the type of work that you do.