Lied during take over, everything changed - Store Manager PetO Employee Review

2.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Pet food discount, built an amazing team

Cons

Bought out our store and lied about everything. No communication at all. Constantly changing expectations with little guidance. Slashed hours, completely changed the job and the store, then complained when sales tanked with threats of closing down stores.

Explore other reviews about PetO

1.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

None Literally nothing It would be a pro to not work here

Cons

Everything Anything and everything about this company is terrible. One of the worst places I have ever worked at and we are letting them be in charge of pet products. Higher up management is the biggest problem, particularly area manager/s. They don’t care about you or their customers. They sell products out of date. Yeah they might be marked down but when it’s 3-6 months past the “use by” date I wouldn’t be feeding it to my dog or cat or any animal. Not to mention the various items/objects and substances that have been found in their own brand ‘chompy’ treat bag and when brought up to management it was a simple “yeah that happens sometimes as we get them imported” but then also claim to be an Australian company?. No warnings on their chompy brand bully sticks to say “must not be fed to cats” but when asked if their bully sticks were irradiated they couldn’t answer the question. What I’ve mentioned is only a few things that happened regarding their products and the way they handled it. But just think, if they didn’t care that much about what they are selling and promoting, even their own brand, then they definitely don’t care about you as a person. You are just a number to them and nothing more

4
1.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are dog customers sometimes.

Cons

Called directly by company ceo because we followed their policies as written on their website about price matching Constantly changing the policies and false advertising Participating in discriminatory acts if you try to fight for your rights Active discrimination of LGBTQ+ people while pretending to be "proud" Harrassment and bullying are encouraged while acts according to employee rights are laughed at Regional managers who abuse staff in the middle of the shop floor Ridiculous expectations and terrible upper management Lies about support existing Arbitrary benefits for team that require jumping through hoops to receive.

4
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