Working with animals, but overall a troubling environment - Pet Pro PetSuites Employee Review

1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Working with animals and getting a break

Cons

No help from leads or staff. Evening shift is the worst, the manager puts all the worst staff in the evening since no one there wants to work it. The staff is young so they lack motivation and drive when it comes to work. The manager is very threatening in the communication they give on whatsapp. I told staffing manager I could only work part-time as im starting school and he put me on 8 days in a row and said there must have been an "error" when he makes the schedule. Morning crew blames evening crew for everything when they do nothing. Another thing. The hiring manager was strict about "personal hygiene" but most people there stink. The dogs are actually in danger here. I've worked at kennels for over 10 years and never would I work at another one ran by "NVA". The list goes on and on, but take it from me it's not worth the little pay you will receive. Company should be investigated by BBB.

Explore other reviews about PetSuites

5.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Being able to interact with animals of all breeds and make good connections

Cons

Hours depends of the seasons

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-working with the dogs/cats is a great experience -most coworkers are nice -general manager is competent and kind -will give you days off if you need them -when not busy, it’s a laidback job -kennel techs don’t have to mess with customers

Cons

-pay could be better for the work you’ll do -you’ll feel gross clocking out from working with dogs all day -when busy, you’ll be overworked and will feel burnt out -some dogs can be highly aggressive. Most of them time the manager or leads will mess with them, but sometimes they’re allowed into group. When they are, they rarely respond to correction and it’ll be up to you to handle it -expect to be bit at least once -maybe this is location specific, but there is a very noticeable clique of leads and front desk workers who will make you feel unwelcome. This will especially ring true if you’re neurodivergent -be prepared to work in extreme temperatures either way

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