Salesman and Stylist, very CORPORATION focused - Pet Stylist (DOG GROOMER) Petco Employee Review

2.0
13 May 2025
Recommend
CEO approval
Business outlook

Pros

-It's a steady job. If you aren't already a stylist, they can offer training. -My coworkers are nice, but this can vary location to location

Cons

-Heavy focus on selling monthly subscription memberships -The written lists of expectations are extremely high, and there is not enough time in a day to actually achieve what they want you to achieve in terms of productivity -Breakroom is inconvenient to access, with only 1 key in store for employees to use, and you are not allowed food or drinks in the work area. -The higher management individuals have no experience in your field of work -If you are bitten by a dog, you are reprimanded and docked pay for the entirety of the service you performed -Refuses to update my managers on what their time frame expectations are for the cat grooming program, which was promised to me upon hiring that I could attend in January (Its now May with no word back). -Extremely slow during summers

Explore other reviews about Petco

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

DM is a good person who genuinely wants to support the stores, but unfortunately he’s also caught in the middle of all this chaos.

Cons

Literally EVERYTHING! • Extremely limited payroll stores are frequently staffed with only two employees for an entire day, which is not sustainable. • Leadership appears disconnected from store level operations, with little clear direction. Initiatives often feel reactive, as if decisions are being tested without a consistent long term strategy. • Expansion into non pet related products raises concerns about the company’s financial health and overall focus. • Workload is overwhelming, with planogram changes happening frequently sometimes multiple times within the same week. • IT systems are unreliable, and when issues arise, store teams are expected to find workarounds rather than receiving timely support. • Animal care no longer seems to be a top priority at the corporate level. Current setups (e.g., “Desk Pets”) appear inconsistent with the company’s own care standards and guidelines.

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