Pros
The employees on the front lines honestly care about improving prescription access and healthcare. They work well within each department and the shared goal of improving access and care allows for effective cross-functional collaboration without egos.
Cons
The lack of egos and ability to work together ends with middle management. None of the executives are responsive or accountable to their own teams or from what I could tell, each other. To make matters worse, the entire executive team is remote, a privilege reserved for them exclusively. This lack of cohesion and communication among senior leadership results in a lack of overall direction for the company; despite several avenues for growth and market disruption Phil could pursue, the focus of the company as a whole seems to be set based on whatever the CEO is interested in that week.