A nightmare - Customer Care Agent PhoneBox Employee Review

This company is a nightmare. The CEO acts like a tyrant and doesn’t listen to anyone. Employees get fired every month for ridiculous reasons — like taking a vacation or needing visa support. Managers don’t speak up for their teams. The customer care manager, for example, doesn’t communicate well and never defends his people. No wonder so many employees keep getting let go. There’s no career growth here. No promotions, no raises, no appreciation, no flexibility. You work hard and get nothing back. The company hides everything and treats employees like they’re disposable.