quality control - Quality Control Analyst Phoneware Employee Review

You learn a lot and can only go up from there

i have none at all

Lower level management and employees are great. You will learn how to (emphasis) SELL for big companies, including: Cox, Time Warner, Suddenlink, Comcast, Shentel, Sunrun, and a few others. Management is very good about motivating employees and making them feel like they're important (until you go a day without a sale, then it's ADIOS!)

Everything else. This is a horrible place to work, even for a third party call center. Most people don't even last a week (I was there over a year). Owners hire mostly temporary employees and are moving toward eliminating all employees, replacing w/temp workers. Low employee morale. High turnover. 6 day work week (more often than not 7). No work/life balance, you spend your entire life at this place. Benefits are not very good. The recruiters WILL lie to you about how much you'll earn. Expect to earn minimum wage (or less). When I was hired, I was told Sales Reps earn approx. $200-300/week in bonuses, but you'll be lucky to get a $40 bonus for two weeks of work, that is, ONLY if you're the TOP seller. This is definitely a LAST RESORT job. You have been warned.