The IS Department is very dysfunctional and averse to change. I was actually reprimanded for suggesting that we implement code review. They also lack technical leadership within the management ranks and don't seem to prioritize other tech industry standards such as knowledge redundancy and documentation. Their excuse for this is always "we're not a tech company - we're an insurance company". I did get the impression that other departments were better.
The CEO seems to have a good vision but he is reckless with feedback that he requests of the employees. For example, I went to their quarterly new hire employee breakfast and was asked to provide feedback about my experience at Pinnacol so far. I explained some of the issues we were facing on my team and a few days later found myself in trouble with my boss. If he is going to ask for feedback, he should be more careful with how this information is handled so that employees feel comfortable coming forward without fear of retribution.