Company is turning around, still some rough edges - Anonymous employee Pinwheel (NY) Employee Review

5.0
14 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company has been very good to me in my time here, hence my 5 stars. The original founder recently decided to step down as CEO and the CFO took over which is actually a good thing. Normally a CFO taking over can be a red flag, but in this case, I think he's the right person for the job. Pinwheel needed a stabilizing force who would rally the company around some key objectives that actually drive revenue in order to grow and build a sustainable company. That is what JR is doing. There is an opportunity to get recognition for doing good work, and the company is much more stable now than it was under the Founder. Revenue growth is not as strong as we'd like, but it is getting more consistent, and there's a clear path to continued sustainable growth leading to a solid medium-sized business. Comp is decent, not top of market, but not cheap either. Work-life balance is mixed in the company but has generally been sustainable for me.

Cons

Growth rate is overall fairly slow. This is a VC-backed company but no longer acts like it because high burn was not sustainable. Because revenue growth was not fast enough, the company needed to basically halve its total size, and the size of the company today is much more appropriate to what it should be. There are still areas that are lacking resources (namely some parts of Engineering), but this is improving. Hiring is not as ambitious (esp in Engineering) as I would prefer, but it isn't woefully lacking either. I also think in time this may change as revenue growth continues.

Explore other reviews about Pinwheel (NY)

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Dynamic fintech has hit its stride and is entering hyper growth phase. Work hard/ play hard environment with focus on winning together. Energetic and talented team, great office, hybrid schedule with 3 days in greenwich village office.

Cons

Start-up still in lean mode. Benefits seem above market for a series B startup but not on par with a large corporate enterprise

4.0
22 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Prior CEO transitioned away from day to day. CFO took over as CEO. Seems positive shift so far. More reasonable expectations, less baggage. Eager to see how things continue to change. - Work/life balance. Work hours are reasonable. No expectation to answer Slack/email 24/7. - Really smart, nice people. Paid lunch through GrubHub when in the office. Often have happy hours in the office or places around Union Sq. - Comp isn't top of market, but healthy. Equity is strong. - PTO for the week between Xmas and New Year's.

Cons

- Shifting expectations. With new leadership, it's not always clear how those expectations differ from before. Indications are that new goals are achievable, less pie in the sky. We'll see. - Team growth has been stagnant. There seems to be more momentum now, but the balance of hiring with cost savings should lean more on hiring.

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