- MD lacks APAC experience, often prioritizing personal preferences over a focus on regional dynamics. Success in sales sometimes takes a backseat to pleasing the MD of APAC, and expressing opinions can lead to a defensive response.
- The APAC office's initial promise of providing localized support fell short, with APAC accounts being handled by reps in Seattle and London even after 3 quarters of joining the Singapore office. Senior leadership failed to provide clear direction for a handover, and during a call, the MD of APAC encouraged reps to maximize opportunities before passing them on to APAC reps. This approach, coupled with the expectation to hit full quotas despite small account books, highlighted a lack of support and poor management.
- Rapid hiring coupled with a lack of clear direction is placing the Singapore reps at a disadvantage. This situation underscores a lack of strategic planning in the hiring process.