Pros
You can come and go as you please, no vacation policy, and the office is close to transportation. If you see a process that can be changed or adjusted, you can take the reigns and make it happen. The team is generally very friendly and wants to help each other out. Ability to work from home or remotely as needed is also a huge perk, see cons for the environment in the office.
Cons
I worked here for over 3 years and in that time, I had 4 different supervisors because people kept leaving for better opportunities. A few people were allowed to seek education, but this was not offered to all employees and once those people gained their certifications, they quickly left the company. The fairness issue in the company comes largely due to the fact that there are no written policies for anything: education, parental leave, vacation, cell phone reimbursements etc. You basically have to hope that management is in a good mood when you ask for something. You won't have goals or a gauge for whether or not you are performing properly because you aren't included on the overall strategic planning. This creates a lot of nervousness amongst the staff. There's no air conditioning or heating in the building, so as others have said, working there can be sort of miserable. I had a fan and a standing heater at my desk 365 days a year.