Favoritism in Lead Distribution – Unfair and Demotivating - Sales Development Representative (SDR) Planview Employee Review

1.0
26 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The office environment is pleasant, with a convenient location right outside the station. They also offer free breakfast, which is a nice perk and adds a friendly touch to the workday.

Cons

During my time at Planview, I experienced a concerning lack of fairness in how sales leads were distributed. Certain employees consistently received the best accounts—not based on performance or merit, but seemingly due to favoritism or internal connections. When I raised this issue with my manager, I was told to “eat the frogs,” which felt dismissive and unprofessional. This culture of favoritism trickled down from leadership to team managers, creating an environment where field sales reps had to work harder with fewer opportunities, while others were set up for success. If you’re someone who thrives in an equitable and transparent work culture, this might not be the right fit. However, if you're comfortable navigating office politics and can tolerate internal biases, you may have a different experience.

avatar
Planview Response
1y
Thank you for sharing your feedback and some of the things you enjoy about the Stockholm office. We take the concerns you've raised seriously and want to share a bit about how our lead distribution process works to ensure transparency. Leads are routed based on defined territories, which are assigned according to geography and language. For example, if an SDR is responsible for the French market and speaks French, they manage all inbound and outbound efforts for that region. This structure is closely tied to how we hire, as language proficiency and market knowledge are critical for effective engagement with prospects. While inbound leads are a valuable part of the mix, a significant portion of success in the role comes from proactive outbound efforts. Inbound leads cannot simply be reassigned outside of the territory model, as they are aligned with our Target Account strategy and the regional responsibilities of each SDR. We understand that this model can feel challenging at times, especially in territories where the volume of inbound may be lower. However, it is designed to ensure alignment with market expertise, language needs, and our strategic go-to-market approach. We’re always open to feedback and committed to fostering a fair and supportive environment. If you have more you would like to share, please email HRFeedback@planview.com.

Explore other reviews about Planview

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice community, good team, good company culture

Cons

office space not utilized as much

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at Planview has provided me with the opportunity to grow professionally while collaborating with talented and supportive teams across the organization. As a Senior Global Training Consultant, I’ve had the chance to work closely with customers around the world, helping them adopt solutions that improve portfolio management, strategic planning, and operational efficiency. One of the things I value most about Planview is the culture of collaboration and innovation. There is a genuine willingness across teams to share knowledge, support one another, and continuously improve the customer experience. I also appreciate the flexibility to explore new ideas and technologies, especially around AI-enabled learning, customer enablement, and modern training approaches. The company encourages continuous learning and provides opportunities to expand both technical and professional skills. Over the years, I’ve been able to deepen my expertise in enterprise portfolio management while also contributing to new initiatives that help customers realize greater value from the platform. What has kept me here is the combination of meaningful customer impact, strong team relationships, and the ability to continue learning and evolving in my role. It’s rewarding to work for a company that values innovation, customer success, and employee contributions.

Cons

Like many growing technology companies, Planview operates in a fast-paced environment where priorities and initiatives can evolve quickly. At times, balancing multiple projects and organizational changes can be challenging, especially in customer-facing roles that support global teams and clients across different time zones. Because Planview continues to innovate and expand its product capabilities, there can also be a learning curve with new processes, tools, or strategic initiatives. However, for individuals who enjoy continuous learning, collaboration, and adapting to change, these challenges can also create strong opportunities for professional growth and skill development.

See reviews by: Helpful|Rating|Date|All