A+ - Cafe Operations Lead Platform Calgary Employee Review

Strong external branding and PR. The organization looks good from the outside, and it’s connected to Calgary’s innovation ecosystem. If you're only here for your resume or to network externally, you might get some mileage.

Leadership hires their personal connections and past colleagues into roles behind closed doors, skipping transparent processes entirely. It’s less about merit, more about who you know (in the worst way possible) Various people are let go without clear reason. There’s no feedback, no performance framework—just politics. Good people leave fast. Some are pushed out for being too competent or let go without reason. If you challenge decisions or refuse to play along with the internal clique, you’re out. It’s a toxic culture built on fear and false collaboration. Leadership loves to talk about equity, innovation, and community—but fails to embody any of it behind the scenes. It’s all PR, no backbone. When things go wrong (layoffs, mistreatment, bullying from leaderships, staff turnover), leadership disappears. There’s no transparency, no accountability. Don’t expect any professional development, mentorship, or a clear trajectory either. Their high turnover speaks for itself.

Some great team members, community connections are the value of this work if you want to work in the tech sector.

The leadership team puts out a new strategic plan every 8-12 months and one of the arms of the business does a full turnover at the same cadence. Strategy is not clear so C-suite leadership doesn't say no to anything and people end up overworked. A lot of the great community members who get hired leave quickly.