Pros
The owners and founders are saints. Saintly persons. There are some truly great people who work there, but...
Cons
...management was a joke. Lots of lip service to the vision, mission, and values of the company, to the point where they are recited at monthly meetings. But, those did not and do not apply to the current regime. Butt kissers and other favorites were treated well and given management positions, despite having no managerial acumen. There was no real interest in improving working conditions or customer experience. Eventually, they'll need a bigger office to make room for President and CEO Susan Schneider's ego. She's a bully and a phony. I personally witnessed her texting during meetings, and then jumping in as if she was paying attention. Any sense of human emotion sensed from her is the result of a carefully scripted and rehearsed set of behaviors that she thinks make her seem "real".