Toxic culture in Customer Support - Manager Podium Employee Review

2.0
6 Apr 2023
Recommend
CEO approval
Business outlook

Pros

I learned a lot at Podium from various parts in the business. There are a lot of good mentors and people who try to do the right thing. The product itself is getting better. Chance is a great CSO.

Cons

Director of support, loss of 401k matching, not enough opportunities for growth.

Explore other reviews about Podium

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Talented coworkers Strong product-market recognition for local business

Cons

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

2
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