lead teller - Anonymous employee Point Bank Employee Review

2.0
1 Oct 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

paid for health care small town bank

Cons

paid was no sufficient for a management position no information in Spanish but wanted me to translate and refused to compensate me for it lacks diversity left employees in bank alone

Explore other reviews about Point Bank

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great things taking shape. New roles and tools to support our employees, while improving our customer experience.

Cons

It took us a minute, but we are slowly getting the cool tools!

5.0
17 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been at the bank for 20+ years and have seen lots of changes. But through it all, PointBank has never lost focus of what truly matters: People! From multi-generational customers, to employees new and experienced, the bank is always looking out for its people and communities. Is there room for improvement? Always! Times change, technology advances, political and economic landscapes vary, regulatory requirements evolve, etc etc. But what has never wavered is PointBank's commitment to extraordinary service, and its ability to adapt to change! With 140+ years in operation under its belt, I have no doubt that will continue for decades to come, and I'm so proud and grateful to be a small part of it!

Cons

Truly can't think of any.

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Point Bank Response
3w
Thank you for taking the time to provide feedback, we’re so glad that your overall experience has been a positive one! We are constantly evaluating our processes and procedures and looking for ways to improve, and encourage employees to share their ideas regarding such. Furthermore, we are proud of our long-standing ideals regarding customer service and employee satisfaction and feel this is why PointBank was named as a finalist for Best Place to Work in the ‘Best of Denton County’ for 2023, 2024 and 2025, as well as winning Best Bank in the ‘Best of Denton County’ for sixteen years straight, and Best Local Business in 2025. We are so glad that you are part of this tradition!
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