Horrible experience take a pass unless your desperate for a job! - Call Center Representative PolicyScout Employee Review

1.0
25 Jun 2025
Recommend
CEO approval
Business outlook

Pros

They will hire anyone including felons.

Cons

The training was 2 days! We were put on the phones without knowing how to use the system. The office is very loud, the headsets are old, the technology is lacking, break room is not nice at all! They only brew coffee in the morning and it is the worst coffee I have ever had! There’s only half hour for lunch and half hour for breaks from 9 - 5:30. You will be stuck at your desk all day taking cal after call.

Explore other reviews about PolicyScout

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

wonderful staff and comfortable work space

Cons

no cons so far! it has been an amazing job

2.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nice location, clean office great coworkers

Cons

Not enough training or in genuine approach

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