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      Ponessa Behavioral Health

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      Ponessa Behavioral Health reviews

      Not a good place for your own mental health! - Office Support Staff Ponessa Behavioral Health Employee Review

      1.0
      20 Jun 2018
      Office support staff
      Recommend
      CEO approval
      Business outlook

      Pros

      Clinicians, Doctor, as some clients are wonderful. 2 scrub outfits provided.

      Cons

      Horrible pay, terrible benefits, outdated software that constantly doesn’t work, paper files consistently missing being passed from location to location, no on-site security for when clients get out of control, no chance to move up unless you travel to corporate and for most people in other locations that is not an option, 1 day only training that prepares you for nothing, upper management could careless, facilities are filthy and outdated, complete and total chaos trying to find a responsible manager to report to when issues occur,

      avatar
      Ponessa Behavioral Health Response
      7y
      Thank you for taking the time to leave a review, although we were disappointed to hear about some of your experiences. Our compensation is competitive in comparison to parallel positions by similar companies. We are able to offer part-time (Min. 15hrs/per week) & full-time employees benefits, including Health Insurance, Dental and Vision Coverage, Voluntary Benefits, paid time off, and paid holidays, along with local retail discounts through our Perks Program, including College tuition discounts, and those are things that comparable companies do not always offer. While healthcare premiums may seem difficult for some to manage, we do our best to offer multiple plans to fit different needs; as well contribute to a portion of the employee's cost. All employees go through a training program, and the length is based on the complexity of the position, in addition, on-going training is made available by department supervisors. We appreciate you taking the time to leave us a review and we have shared your concerns with the management team.

      Explore other reviews about Ponessa Behavioral Health

      5.0
      16 Mar 2026
      Behavioral health technician
      Recommend
      CEO approval
      Business outlook

      Pros

      I enjoy how there are many opportunities for BHTs and others who work for the comany to create a positive work community. My higher-ups have been very helpful, informational, firm and kind. I enjoy working with my client and it has been a good transition into working in a school setting

      Cons

      I cannot think about any cons right now.

      avatar
      Ponessa Behavioral Health Response
      3mo
      Thank you for taking the time to share your experience! We’re so glad to hear that you’ve found a supportive and positive work community, and that your supervisors have made a meaningful impact through guidance and support. It’s wonderful to know your transition into the school setting has been a smooth and rewarding one, and that you’re enjoying your work with your consumer. We truly appreciate the important role our BHTs do each day—thank you!
      1.0
      10 Feb 2026
      Outpatient therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      The rapport within the department was generally good, people are very supportive of one another. Supervisors could be helpful too depending on the issue. You do get to make your own schedule (somewhat). It's a nice building, I liked my individual office.

      Cons

      It completely wrecked my mental health; I was literally always burnt out and dealt with several severe depressive episodes while employed, as well as trauma symptoms afterwards. Granted I know this is partially due to the state of community mental health in general; however, I was in a state of constant anxiety regarding my productivity hours and always felt like I was being gaslit. If you don't meet your quota, you start losing PTO hours or sometimes even your salary. I worked 11 hour days and would still have to bring work home with me. I never felt good enough no matter what I did to get ahead. The business focuses more on quantity of clients rather than quality of their care; it sometimes felt more like I was working in a factory than in a therapy office. I feel bad because the clients are really the ones that suffer for it.

      avatar
      Ponessa Behavioral Health Response
      3mo
      Thank you for your feedback. We’re glad to hear you experienced a supportive team environment during your time with us. We do want to clarify that expectations around productivity and scheduling are clearly communicated throughout the hiring process and regularly reviewed with staff to ensure transparency. We strive to provide consistency and support so clinicians understand what is required and have the resources to be successful. We recognize that community mental health can be demanding work and may not be the right fit for everyone. We remain committed to maintaining a supportive workplace while delivering high-quality care to our clients. We wish you the best in your future endeavors.
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