employer cover photo
employer logo
employer logo

Portland General Electric

Engaged employer

Meh company - Anonymous employee Portland General Electric Employee Review

2.0
19 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits even for part time

Cons

This company uses and abuses it’s employees. Especially on outages, there was two weeks we had to work full 12 hour days seven days with no days off because of an outage. Most of my coworkers were crying and breaking down needing a break after the third day, we were all part time employees for a reason but they said it would have dire consequences if we called off. On normal days of our five hour part time schedule it was always busy and we didn’t have enough coverage for all the calls coming in and it seemed like we were losing co workers by the handfuls

avatar
Portland General Electric Response
3y
Thank you for taking the time to share your feedback. Customer Service is extremely important to us and we strive to make sure our employees are taken care of too. We are extraordinarily grateful for all your hard work serving our customers during the storms that hit our service area. This month a new class of customer service advisors started and we are currently working right now to hire some more to help meet customer calls. We appreciate you letting us know what is going on and we take these concerns very seriously. You can report your observations confidentially online to Ethics Point or by calling their hotline at 866-384-4277. This website and hotline are managed by a third party vendor.

Explore other reviews about Portland General Electric

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to build a career. There are strong opportunities for internal movement and development, and leadership genuinely seems to care about employees and the culture. The benefits are excellent, particularly the retirement and 401(k) programs. Like any publicly traded company, there is a focus on performance, accountability, and delivering results, so if you’ve worked in an environment that reports earnings and manages to shareholder expectations, you’ll find the pace and expectations familiar. Overall, a purpose-driven organization with meaningful work and good people.

Cons

- company in transition -communication noise

2
2.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The benefits at PGE are wonderful. 401k Match, a healthy amount of PTO, health support, and the pay is top notch.

Cons

There is a toxic culture being spread in Human Resources right now. There is a lack of fairness and trust being displayed by senior leadership. Most don't feel trusted to do their jobs as they constantly feel watched and monitored. There is a view of favoritism happening and it's noticed by many, observing the lack of flexibility around work life balance, hours and child/elder care responsibilities. There are many out on a leave of absence due to these stressors affecting people who were once healthy excited workers. You can see on their faces how people's health is taking a toll. SLT talks about how your mental and physical health is important, but it feels more like a liability. And in the end, there are overall feelings of if you leave, it's totally okay because they'll just replace you with someone they know. And they don't seem to care.

1
See reviews by: Helpful|Rating|Date|All