Pros
If you are a so called minority (hate that term) especially a black woman the company is one of the few that has African Americans in management and upper management positions. Thus any criticism (and there are many) are is outweighed by this exception in a largely white property management field. Good pay - busy but largely good residents and co-workers mainly very capable
Cons
Concierge department is not respected major issues avoided (from a promised raise to safety issues -No security guards ). No transparency that really diminishes resident service. Unfair and unequal treatment of Concierge staff with some behavior that should result in firing being tolerated while others are given questionable write ups; which would not stand up in a union setting.