Pros
* comprehensive training
* health care provision by Simply Health
* friendly and welcoming
* feel well cared for and supported during onboarding and into the job role by immediate managers who share our frustrations and concerns
Cons
* hybrid working policy has been amended without any collaboration between management and employees and there isn’t a communication channel to appeal this, it’s happening, get onboard with the process or leave
* targets and expectations not explained adequately, will “appear” throughout a micromanagement session
* too many platforms, phone, teams, email, someone physically standing over you sometimes, all while trying to service the customer
* very precise job roles and rigidity, leading to “that’s not my job”
* below average pay = some people less likely to go above and beyond