Gluttonous monster devouring edtech companies and spitting out their bones - Senior Technical Support Engineer I PowerSchool Group Employee Review

2.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- Remote employees are self-guided and given generally flexible schedules. - Benefits are good, and the vacation time is more generous than it is on paper, as you have unlimited hours so long as your manager approves the time off. - There is little accountability, and management levels do not put in the effort to validate employees, so you can put in a minimal amount of weekly effort without consequence.

Cons

- The executive level is broken, constantly making decisions that cripple product development and anger customers. There is more turnover at the C-level than associate level. - Departments are siloed to the detriment of product advancement. Nobody wants to take accountability for a decision so every project and task is bogged down by months of team members saying "Not my problem". - Managers do not manage employees, they manage clients. Far too many managers have several weekly standing meetings where they are just faces for clients to shout their disappointment at, which leaves little to no time to interact with their team or products. This results in a lack of guidance and career development for all employees. - PowerSchool products are 10-15 years behind industry standards, largely due to the company's inability to keep or foster development talent. Many products have seen their top talent and product experts lost due to compensation that is woefully under industry standard or through poorly-thought-out layoffs, with their roles offshored to India devs that lack experience and product knowledge. Companies that are acquired by PowerSchool are worse off than before they were acquired, every time.

Explore other reviews about PowerSchool Group

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This was a great experience for getting real work experience and meeting a ton of people in various areas.

Cons

There are no specific cons to name.

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My team was supportive and did their best.

Cons

Does not set up employees for success. Is fueled by overwork and burnout. Is not honest or consistent in expectations. Employees are leaving at an alarming rate. Management laid off hundreds of people right before Christmas, and it seems now like they are back on the hiring again. This is a huge cycle with them - lay offs, accuse employees of not doing enough, more lay offs, scramble because there's no one to do the work, backtrack the "important" changes like taking away bonuses etc, hire less skilled & often outsourced staff for less money, layoff again. It seems like their newest strategy is to extract as much money from customers and employees as possible to line the pockets of the C level team assembled from cronies of the new CEO.

2
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