Pros
Some friendly and hardworking colleagues
Cons
High staff turnover, which can make the business feel unstable at times. * Frequent changes in roles and responsibilities can create uncertainty and make long-term planning difficult. * Communication around key decisions is not always clear, leaving employees feeling out of the loop. * Morale can be affected by ongoing organisational changes and uncertainty around staffing. * Career progression and role development are not always clearly defined. * Decision-making often feels heavily concentrated with the owner. This can create bottlenecks, slow progress, and limit autonomy for employees and managers. The business would benefit from stronger delegation and empowering teams to take greater ownership of their work. * Organisational structure and responsibilities can sometimes feel unclear, making it difficult to understand who is accountable for key areas of the business.