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Premier Members Credit Union

Engaged employer

Is it normal to feel this bad? - Financial Services Representative Premier Members Credit Union Employee Review

2.0
3 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Likable coworkers and environment when not only focused on numbers.

Cons

Feels like all upper management cares about is production. Doesn't even feel like we care about the members anymore. Numerous days I wasn't able to take a lunch. Countless promises of raises from management, never to see one over 20 cents. I have skipped numerous meals because the pay is so low that I can't afford my rent. Zero support from management, if they are even ever there. No support. No concern for the mental health or well-being of its employees. multiple days we were required to come in when inclement danger due to weather. lowered the wages of employees by potentially thousands due to incentives going away and no increase in wage given at this time. We are struggling. We are hurting. It feels like our voices are unheard.

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Premier Members Credit Union Response
9mo
Thank you for sharing your feedback. We regret to hear that you have felt unsupported in areas such as compensation, scheduling, and overall well-being. We take concerns like these very seriously, as it is our priority to provide an environment where employees feel valued, supported, and respected. We are actively reviewing our compensation and incentive structures, scheduling practices, and leadership engagement to better support our teams. Please know that your input is important, and we are committed to making ongoing improvements to ensure our workplace reflects the high standards we set for employee care and support.

Explore other reviews about Premier Members Credit Union

5.0
28 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are good 401k match great PTO great

Cons

Communication is terrible Equality is no existent Diversity is directed only to the minority

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Premier Members Credit Union Response
1y
Thank you for your feedback and years of dedication. We’re glad you value our benefits and take concerns about communication, equality, and diversity seriously. We strive to foster an inclusive workplace and welcome further discussion with our HR Team to improve your experience.
3.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The company is alright on the whole, they value their employees and try to maintain a solid work life balance.

Cons

The management is not very communicative which can cause issues with projects and moving forward with changes.

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