Disheveled- read before accepting offer! - Anonymous employee Primacy Employee Review

While everyone is entitled to their opinion, As the CFO of the organization, I am shocked by the comments in this posting which includes wildly inaccurate information and feel it is appropriate to address each of these statements. Most of this information is shared during quarterly employee town halls where employees also have the opportunity to ask questions. - As a cross-functional leader, I have never witnessed or participated in any gathering where senior leadership criticized the CEO. All meetings were centered on improving performance and ensuring the best outcome for our clients. As a side note, the company does not have a Chief Technology Officer (CTO). - The CEO has always encouraged the agency to share feedback on its proprietary, innovative AI based productivity platform. Since its 2024 launch, revenue productivity improved by 28%, reduced credits by 99%, reduced project admin budget by 30% - metrics most consider extraordinarily successful. - The client retention rate is consistently over 95%, so the client dissatisfaction comments are inaccurate. The company regularly receives positive feedback about the quality of the work performed which continues to motivate and engage the teams. - I believe the company has a very competitive renumeration program which provides compensation aligning with current market conditions. - All successful businesses should conduct regular performance reviews to evaluate and support their staff. In cases where employees have not been successful in their role, it has resulted in a termination. Severance packages that are consistent with our industry, have been offered. The company is making strides to implement various people-focused practices and tools to upgrade its talent pool and support current employees. - Finally, the company continues to make significant capital investments to fuel stable, consistent and profitable growth, including ERP, CRM systems (Oracle’s NetSuite), HR platforms and developing internal expertise for its new AI Practice area. While we welcome feedback from current and former employees, we also want factual information to be available to both existing employees and potential candidates.