lame - CSA - Customer Service Associate Proctors Theatre Employee Review

Flexible hours, friendly coworkers and managers, opportunities for advancement, company benefits

Pays $15 an hour to start for part time, which is not really a con as much as something that could be improved to meet a livable wage

I was hired as a response to the issues this organization has been having internally with race relations and discrimination.

They don’t actually care to fix, they just want to look like they’re fixing it so I really had nothing to do. Discrimination is evident in the lack of diversity among leadership and a push to put Black and disabled employees in low wage positions despite their experience or education. Minorities are expected to join a diversity group that is really just marketing tables at events that celebrate certain groups that they expect you to do without pay. Also the pay structure doesn’t allow overtime until after 42.5 hours which is not compliant. Departments that oversee costumes and stage design are also not being paid properly- they are salaried when they don’t qualify as such to avoid the cost of hourly work during peak seasons. Overall I wouldn’t recommend.