Unfair treatment and disappointing experience with management - Customer Service Representative Propelus Employee Review

Thank you for sharing your experience with us, and we appreciate your contributions to our organization. It may be helpful to clarify that this was an independent contractor role and not an employment role with our organization. Employees are paid bi-weekly, every other Friday. Employees are also provided with laptops and the tools needed to be effective. Contract roles do have different expectations and schedules, which are outlined in job postings and contracts. As a remote-first organization, we understand that connectivity and technical challenges can occur. We are committed to being supportive whenever issues arise while also considering the needs of our entire team. If there are instances where someone is unresponsive for several days and shows little engagement compared to their peers, we may face the difficult decision to part ways. We approach these situations with empathy and care, recognizing that they can be tough for everyone involved. Should any prospective or current employees have questions about this perspective, please contact our People Operations team.