What a joke! - Patient Service Specialist Providence Employee Review

1.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here

Cons

Absolutely incompetent leadership who would bully people so frequently that they would crack and quit. People came out of meetings crying because of how cruel leadership was. No matter how many calls you took or how good your customer service was, the supervisor would still find a non-existent problem and put you on a PIP at the drop of a hat. Safety was not a concern and frequently had dangerous patients making threats to safety and livelihood. Management would also constantly make promises and then not follow through like being able to work hybrid or being able to work a different split.

Explore other reviews about Providence

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Providence is a secure job.

Cons

None of I can think of.

2.0
14 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

coworkers pay supporting people in community They post the same job in multiple locations because they are open to having that role exist in different locations in many cases (note the pay is also based on where as well though) Info for those reading reviews to get a picture: I'm United States, but India reviews should really be separate feedback entirely, paid less and fed daily (read location: Hyderabad).

Cons

My last management was completely toxic Had health issues and a valid claim that was ignored, only pressured Was pushed out by my management when they found out my salary Mgmt requested to submit feedback for improvement, then retaliated Since HR was outsourced and trying to protect the company from further lawsuits (I was not one but contemplated due to validity) of absolutely no help and honestly, completely inappropriate. You will be repeatedly asked to provide feedback, but it will be killed with a 1 on 1. If I had laid down and taken the angry repercussions of their poor process implementation, and their complete lack of accountability, I would still be there - I just would have transferred to another manager. Some managers and teams are more toxic than others, but favoritism and bullying are allowed and seen Overworked and under-represented but was great for several years.

2
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