Pros
Can set your own hours.
The few callers I have really appreciate my advice.
Cons
Low pay, 3 to 30 cents per talk minute.
Management continues to send massive amounts of free promo minutes to callers. Advisor gets charged if they take more promo than paid calls but you're not allowed to turn down promo calls.
If logged in only 5 hours a week, your pay will be only 3 cents a minute. 6 to 10 hours of log in time give you 10 cents per talk minute. Even when I've logged on for 40 plus hours a week (which I haven't for some time now) I've been charged $4 for each dropped call because they claim it was a missed call. My per talk minute rate is dropped lower and if a caller puts you on hold to add money, you get no pay for the 2 to 4 minutes you're waiting on that.
One of the owners is extremely rude. I've been an advisor here for over 10 years, like I said, only out of concern for my few clients. 3 or 4 times, my pay was $200 plus a week but my normal pay is $0 even if logged in, due to fines/fees. They always come up with a reason my pay was used up in fees. Management has been even worse over the last 2 years. I'm canceling my contract with them as of May 1st, 2026. Enough time to let my callers know I'll be leaving.