Pros
Pay is consistent with expectations, and does increase yearly based on performance expectations. Company does hold multiple celebrations throughout the year, specifically close to AVS times to hopefully increase "store happiness", resulting in higher AVS scores. Culture is great.
Cons
Work life balance is the hardest part especially if you have family. You are never guaranteed to get off on time despite planning in advance. Last minute associates coming up, questions from customers, and requests from upper management at your scheduled off time prevents being home on time, which draws back on family time. Pay has been somewhat increased, but lacks behind other retailers. Base pay remains uncompetitive, where the majority of the money is made with retail bonuses 5 times a year. In terms of accountability and personnel, please hire the right associates. Publix, in different many areas, are lacking the personnel to execute Publix's strategy and managers are consistently met with pushback from associates who have tenure, rather than trying to see it as "help" and help them improve. Majority of associates do not want feedback, and be left alone rather than be told they might not do something right.