Management is a Joke - Customer Service Manager Publix Employee Review

1.0
16 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Building of relationships with coworkers.

Cons

Managagers are required to work excessive hours (over 50 a week) with emphasis on being reminded they are salary employees. Managers are selected through favoritism by the district managers as oppose to testing placement. Bullying occurs is the workplace in a professional format and HR consistently sides with management when it’s brought to light. Employees are brainwashed in thinking they have the best benefits ever but the medical benefits are horrible. Dividend payments are nice but all other benefits are similiar to many other companies who require less time spent on the job. Poor work life balance when working for Pubix.

Explore other reviews about Publix

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

family, vibes, super nice coworkers

Cons

hours, little pay, mean customers

3.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and bonus structure is competitive.

Cons

Work life balance, company has double standards for those wanting to move up. -No consistency, moving target in terms of moving up. Made to feel guilty if you have family challenges that may need your undivided attention in terms to calling out. Once your a manager, they seem to put you anywhere close to your home. One time a manager was placed 57 miles, one way from home (60 miles requires relocation package). When topic is brought up to be closer to home, the response is, "you know this was part of the perks of being a manager".

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