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      Pure Pharmacy

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      Pure Pharmacy reviews

      Alright if you can avoid upper management - Customer Service Representative Pure Pharmacy Employee Review

      3.0
      13 Jan 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of free product and knowledge available to staff to increase understanding of supplementation and pharmaceutical in the integrative model. The staff are all very kind and hard working individuals

      Cons

      HR and upper management has VERY poor communication- they don’t communicate with each other so getting anything done efficiently is impossible. HR in particular is very unprofessional and uses a condescending tone in most emails. Difficult to deal with especially when there is an issue. The expectations of their employees are never laid out clearly and many employees are thrown into roles with very little training or correct compensation. Treats employees, like they are disposable.

      avatar
      Pure Pharmacy Response
      4y
      Thank you for taking the time to share your concerns and feedback. We want to ensure all staff are treated with respect and clear expectations are given for their new role. Each new hire is given a letter of employment outlining their responsibilities and each new hire is provided with training and support over the 3 month probationary period. If we missed something relating to your onboarding or there was anything we could have done better, please reach out to anyone on our head office team so we can correct. Employee satisfaction is very important to us so we are happy to hear from you. Again, thank you for your time and for sharing.

      Explore other reviews about Pure Pharmacy

      5.0
      2 Oct 2025
      Pharmacy technician
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a nice place to work

      Cons

      No room to grow much

      1.0
      6 May 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Your coworkers make it bearable

      Cons

      The management is lacking to say the least. Don’t make the mistake of trying to go to them either. They don’t give you the information to do your job. They take time to train the ones they want and if you’re not the chosen ones, good luck. They ignore so many regulations. And HR is only interested in drinking not employee morale. And if you have a disability you will not likely get any accommodations. It is sad because the owners have such an amazing vision for their company. But poor management really hold them back. There is no consistency on procedures. It is an emotionally draining place to work. They hide things from employees, patients and providers.

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