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      QTS

      Engaged employer

      QTS reviews

      It's a job - Employee QTS Employee Review

      3.0
      2 Feb 2017
      Employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Teamwork is extraordinary, plenty of opportunities to learn more, able to have work/life balance, keep extremely busy

      Cons

      no personal space in seating, germs spread quickly, let client control how we manage their devices which requires special procedures for all of them making it difficult to manage, no organization, no accountability, let clients control scheduling which amounts to conflicts, much more concerned with nps scores rather than procedures/processes to make our jobs easier so that we can work more effectively

      avatar
      QTS Response
      9y
      I appreciate you taking the time to provide feedback and hope you feel comfortable sharing this feedback with your immediate supervisor. It is never our intent to provide a less-than-ideal work environment for any of our QTSers. We are always looking for ways to improve the employee and customer experience, so I hope you’ll share your ideas either directly with me or by using one of our internal communication channels on MyQTS. Lorraine Swicicki VP Customer Care

      Explore other reviews about QTS

      5.0
      15 Jun 2026
      Development project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

      Cons

      Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

      avatar
      QTS Response
      8h
      We appreciate the review! It's encouraging to hear you're excited about our new equity program, "Together We Grow." When QTS is successful, everyone is successful! QTS recognizes that work flexibility is important and employees are encouraged to utilize all 52 work-from-home days every year. This does not include days when the unexpected occurs, like picking up a sick child from school, running home to take care of an immediate need, falling ill, etc. Thank you for your feedback and contributions to QTS!
      5.0
      12 Jun 2026
      Senior manager development
      Recommend
      CEO approval
      Business outlook

      Pros

      The company's benefits are generous and it shows they invest in their employees. The culture is very positive, with a very team-oriented goal, but with an ownership mindset.

      Cons

      Work life balance can be tough. The company growth is so rapid, there's a high volume of work.

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