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      Quad

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      Quad reviews

      Lead CSR - Lead Customer Service Representative Quad Employee Review

      2.0
      12 Aug 2015
      Lead customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Large company that still matches a portion of 401 contributions. QuadMed clinics if you work near one.

      Cons

      Vertis employees are being phased out because they don't fit the 'mold' of what Quad expects, though their performance and skills are better than the dumbed-down Quad equivalents.

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      5.0
      23 Jun 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team of people I worked with. Interesting work and integrated teams.

      Cons

      Extremely hierarchical in nature and decision making. Somewhat slow.

      4.0
      25 Jun 2026
      Sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Pathways to promotion Annual merit increases Flexible work environment Great benefits

      Cons

      Matrixed, large organization can be difficult to navigate Scattered processes across business units Work-life balance depends on manager and role

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