Decent company, talent crisis in sales looming - Account Executive Qualtrics Employee Review

3.0
10 Dec 2017
Recommend
CEO approval
Business outlook

Pros

- Surrounded by some great people - Lots of autonomy - Free food, good swag, solid company parties.

Cons

- Mismanagement of sales talent has led to a shortage of experienced mentors and team leads. - Bad product-market fit in the SMB market where most new AEs will focus their efforts. - Marketing doesn't contribute much in terms of leads. They are mostly focused on events. - Really bad SFDC data. Lots of territory changes. Rules of engagement (how leads, accounts, or half-baked deals are distributed) are murky and ill-enforced. - Sales training leaves a lot to be desired. Ramp time for new reps is really high. - The culture can be culty. - Inconsitent HR practices.

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Qualtrics Response
8y
Thank you for your feedback. I appreciate the points you’ve made. We care deeply about developing our people, and are consistently making investments to improve employee experience. For sales training, we are always iterating based on feedback we receive and your feedback is helpful to us in that process as well. One important note is that we recently hired John Zorich as head of US sales training and hired Fiona NicChoiligh in Q3 2017 for the same role, but in EMEA. Again, thank you for making time to share your feedback.

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Cons

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1.0
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CEO approval
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Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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