Missing Ind. understanding and C-level costumer relationship. better funct & value prop is similar to competitor - Sales Executive Qualtrics Employee Review

3.0
21 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Experience management is one of the top 5 strategic initiatives There are cross department benefits not yet fully understood by customers not that hard to implement there is a lot of automation to help customer thrive and get significant financial benefit from this Easy to understand how to go from capture inititives that provide significant ROI and them move to more complex initiatives

Cons

just follow best in class companies who organize their teams on a more effective way. sales spending to much time doing activities that they are not well suited for. Lack of time to spend on account strategy, relationship building, protect against competition, protect value and possible increase deal size negptiation, and closing

Explore other reviews about Qualtrics

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong promotional track, coaching, development

Cons

Compensation discrepancies for leaders and individual contributors

3.0
27 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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