Shell of 2018 - Account Executive Qualtrics Employee Review

3.0
15 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Great exposure to SaaS selling and various buyer personas, company types, and opportunities. Variety of deal sizes and scopes (can be a confusing too, given GTM strategy changes annually and use cases are endless)

Cons

Seemingly impulsive decisions constantly the past 3 years by executives who are self-enriching at the expense of the values and growth of employee base, extremely laborious and manual internal processes (which change almost quarterly), general resistance from support/ops. You wear 5 hats to win. Customers struggle to fully adopt or reach success, which falls on you to manage in most cases.

Explore other reviews about Qualtrics

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great growth and good culture

Cons

AI innovations were falling behind and the company was changing a lot before I left.

3.0
27 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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