Poorly managed, cheap company. CEO disengaging from employees - Senior Management Qualtrics Employee Review

2.0
10 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere meant to distract you from other issues. Lots of broken toys around the office. Blaring pop music in front office so that you think the company is "cool." Company feeds you food from the pantries. New office should be nice. Everyone gets stock in company, but it won't be worth much to 98% of employees.

Cons

Pay - it's terrible. THERE ARE NO ANNUAL RAISES, which means with inflation you will actually earn less each year. Are you serious? Yes. Raises come only with "level" promotions, which are different than role promotions. Level promotions are very rare, in spite of the fast growth and what you will hear from recruiters. This is by design - the company is cheap ("frugal") and intentionally underpays its employee base. There is a small cap on how many can be promoted in each division - even if all members are high performers. This really stifles motivation after a year or two. CEO - removed from employees. Ryan used to conduct company meetings, but we haven't seen him in a couple of months. Company likes to brag about how he sits on the floor at a regular desk like the rest of us, but never mention that he actually works in a different building near his house in a private office. Not exactly the "employees' CEO" we are lead to believe. Management - misguided. Smart people, but have no previous experience in startup software. The company is changing in a bad way. The primary focus of management is on maximizing sales, rather than on the company's most valuable resource: employees. This is going to bite. Location - Provo. Come on. Transparency - poor. Really insulting given this is one of the company's core principles. So many dogs running around the office. It's like a zoo now. If you are allergic, stay clear of this office.

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5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people, great benefits, good work life balance

Cons

Pay, complex and stagnant product

1.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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