Seek employment elsewhere - Patient Services Representative Quest Diagnostics Employee Review

Recruiters are in the southern states for New England new hires=Negotiated lower wages. New hires are unaware they can make more. Mass emails of unfiltered and often profane customer reviews that violate Consumer Review Fairness Act amendments are sent weekly to publicly praise or humiliate employees. Estimated patient responsibility payments from patients are gently demanded by employees before insurance pays for services. This determines their raises. Emails are sent out to show who is failing to collect money even when card authorizations are inevitably not charged. Cutbacks from 4 uniforms a year to 3. Yearly merit program cancelled to save money. Employees lost out on 100-250 bonus. Salary raises average .50/hr Leaving this company for another is impossible, they are close to a monopoly.