If you want to develop and put in the work, there will be opportunities for you - Apprentice Team Leader RAC Employee Review

5.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Joining the RAC as a patrol 8 years ago opened opportunities for development that would not have been possible otherwise. The patrol role is challenging but also very rewarding. Its given me a life style and allowed me to have experiences that would not have been possible working in a garage, When I looked to develop my career into management the support from my line manager was brilliant and mentored me throughout the journey. There was a lot of self development I had to do but the resources were available to me to do so. Having moved into the Academy as a team leader this role has been exactly what I was looking for. It allows me to use all my experience in the motor trade and as a patrol, tied with the people skills that I have gained through my own life experiences and combine them to help mould our next generation of patrols to future proof the business by creating and mentoring our own workforce from day 1 , through to completion of their apprenticeship then on into the patrol role. This role gives the right balance of people management, technical training and offering development to individuals who want to have a successful career at RAC.

Cons

This role can be demanding and on occasions require a reactive approach rather than structed to support the team in any way required as with most leadership roles. This isn't a 9-5 , Monday - Friday role, you are leading a field based team in a 24/7 business

avatar
RAC Response
7mo
Thanks for sharing your inspiring journey - it’s fantastic to hear how your career has grown from patrol to Apprentice Team Leader, and now into a role where you're shaping the future of RAC through the Academy. Your passion for development and mentoring shines through, and we're proud to have colleagues like you helping to build the next generation of patrols. We appreciate your honest reflections on the demands of leadership in a 24/7 business—it’s a challenge, but one that clearly brings great reward. Thanks for your continued commitment and impact!

Explore other reviews about RAC

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

See reviews by: Helpful|Rating|Date|All