roadside - Patrolman RAC Employee Review

5.0
14 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Working as an RAC Patrolman offers a varied and rewarding experience, combining hands-on mechanical work with excellent opportunities for independent problem-solving. You’ll work with a fully equipped company vehicle, handling a wide range of roadside breakdowns and repairs, while delivering outstanding customer service in often challenging situations. The role provides ongoing technical training to keep skills up to date with the latest vehicle technologies, and the support of a trusted, established brand. It’s a role that offers both job security and career progression, with competitive pay and valuable benefits.

Cons

Demanding Shift Patterns: Often required to work irregular hours, including nights, weekends, and holidays, which can impact personal and social life. Work-Life Balance Challenges: Due to the nature of the job and shift requirements, maintaining a consistent routine outside work can be difficult

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RAC Response
9mo
First of all, we just want to thank you for taking the time to share such a comprehensive and insightful review. It’s fantastic to hear that you find the Patrol role varied, rewarding, and well-supported - especially in terms of training, equipment, and recognition. We’re proud of the work our Patrol colleagues do every day, often in challenging conditions and it’s great to see that reflected in your experience. We also appreciate your feedback around shift patterns and career progression for field-based colleagues. You’ve raised some important points, and we’re committed to exploring more flexible development opportunities and clearer progression pathways to ensure everyone feels supported and empowered in their career. Your suggestions are incredibly valuable and will be shared with the relevant teams to investigate how we can improve.

Explore other reviews about RAC

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
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Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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