Slow on change
pay is low for the work you do
hardly any growth opportunities
hardly any commissions or bonus compared to other companies
Departments are not cohesive
- Everyone is very kind and welcoming
- After working retail customer service for years, it is very refreshing to work a customer service job that has consistent hours and a great team to help support you.
Cons
- Some of the software we have to use to work, tend to have issues but that comes with most jobs that use any kind of software
The technicians, the team culture and support for one another on a peer to peer level
Cons
A great deal of rep tape for internal processes to get deals done
Low commission payouts
Little to no support from upper management
Uncompetitive pricing